The Department of Rehabilitation Services (DRS) has an online service, developed by HP Administrative Services, LLC that allows providers to check the status of medical and dental claims. All Network Dentists and Providers who bill using CMS-1500 or ADA 2012 forms can file claims online through ClaimLink.
Security is one of DRS’s primary concerns and therefore, you will need to register a unique username and password to gain access to your information.
IMPORTANT: You must first register as a provider for each location and for each network (HealthChoice, DOC, or DRS) you are contracted with. To register, you will need to have the following information available:
- Your ten-digit NPI number or your SSN (Provider ID).
- Your Provider Identification Number (PIN). To find your PIN, access your records in the Provider Directory by clicking Search in the menu above. Your PIN number is also located on each Remittance Advice.
- A valid claim number issued by HP Administrative Services, LLC.
After you have completed your initial registration, you will be asked to create your own unique username and password for future use.
Once you have registered as a provider, you can create delegates. For information on how to create a delegate, click on the link near the top of this page and scroll down to the FAQs at the bottom of the Provider Portal home page. The delegate will need to enter the last four digits of his/her driver license number (DLN) and the delegate code that is assigned after you register as a provider.
Online claim submission is a much more efficient method of submitting claims. It significantly reduces processing errors and improves the turnaround time for claim payments. A presentation that outlines the online claims submission process is available once you log into ClaimLink.